Spruce Organizing Co Policies

 

 

ESTIMATE
We make every effort to be accurate, however we provide an estimate and not a guarantee of time or fees for this project. 

Time to complete each project may vary by number of (volume) of items in the area to be organized, time client takes in making decisions about items to keep or discard and client participation in the process. 


PAYMENT EXPECTATIONS
Payment is expected at time of service unless other arrangements have been made.

We accept credit cards, cash and checks for payment.


CANCELLATION POLICY
We require 48-hours notice for all cancellations so we may allow another valued client to take that time slot. Cancellation fees will apply if you fail to provide adequate notice. If you have questions or need to cancel, please contact us at least 48 hours prior to your session.

NO-SHOW POLICY
Appointment times are reserved exclusively for you.  Should you not show and not contact Spruce Organizing Co for your scheduled session, the session is forfeited and will not be reimbursed.

PRIVACY & CONFIDENTIALITY
Your privacy is a priority to us.  Spruce Organizing Co does not share your personal information in any way.  All services are provided in complete confidentiality.  Spruce Organizing Co strictly adheres to the ASPO Code of Ethics

SAFETY
Spruce Organizing Co’s Organizers reserve the right to refuse to work in an area that may be hazardous.

Firearms and weapons: Please take care to remove these items from any space we work in and secure them somewhere else safely.

Pets:  For the safety of your pet(s) and our Organizers, please secure your pets away from the area to be organized.

LIMIT OF LIABILITY
Spruce Organizing Co uses reasonable care in the performance of our services.  We do not accept responsibility for any damage or loss to your person or property that is not the result of gross negligence of Spruce Organizing Co.  Liability is limited to the amount of service fees billed. We are not liable for consequential or incidental damages.